Captain Cook Casino Forum 62 comments on Captain Cooks Casino
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Free 3D Slots. Classic Slots. Free Slots no download. Captain Cooks Casino. Software Microgaming. Languages English, German.
Deposit methods. Withdrawal methods. Minor Outlying Islands, U. Miscellaneous Pacific Islands, U. Virgin Islands, United States. Wonderful welcome bonus.
Microgaming games only. Best Casino Bonuses. First Deposit. New spinners only! Most popular games. After week had not got email transfer so went on chat.
Was told it was sent to a old email. So I changed my email on my account well was told by guy on chat he did and had to wait 30 days for it to get kicked back into my casino account where I could withdraw again with updated email.
It now been over week and no etransfer. So go on chat and was told my email address was not changed said she did it rite then.
After she did some digging alls could tell me was there was there must have been a error in system why I got the code to accept the etransfer but not the email for etransfer and that I will have to wait another 30 days for it to go back to my casino account and cat withdraw it again.
I play at luxury casino also. Did same withdraw and money was in my account in under 7 days. When you hit a big amount be prepared to send emails back and forth for a few days to prove who you are and then make sure you have never opened a email in the past with offers because the next thing you know you have 2 accounts then they close your account with money in it and you lose it all I just got locked out after trying to withdrawal Won money went to withdrawal it.
Everything looks good then i get a email stating that i had another account so my winnings are void. I thought i deleted the account and its no where to be found.
Worst part they tell and take th winnings and dont produce evidence or explain to you how to delete this account. Worst thing is they look you out of your account.
Is Their another withdrawal method to get your money quicker, never withdrew before. Thanks for the advise. Hit k, staff was great no issues with getting paid once u go thru the process.
Little slow but money in my account. They are experiencing a 4 hr delay. The customer service are rude unhelp and do not deal with complaints.
I waited 4 days for my withdrawl to move from the pending, only to have it moved back into my account! When I asked why they said there had been a problem with my card!
No problem taking the money tho! So change the withdrawl just to have it go in the pending again! I then questioned this after what I had been told before.
They said they was no way of not waiting the 2 days! It then was pending for 4 days again! I would avoid this casino if you want to withdraw winnings!
As it takes all the fun out of it having to chase and watch every withdrawal request. So I never played online gambling at all.
I tried captain cooks and won on slots. So that brought me down to I withdrew. Waited 2 days in case I wanted to gamble again. But I did not hoping for my winnings.
So tried using that money and won on BlackJack. Tried a second time to withdraw. This time was on the phone with my bank filling out all the proper info.
No chance it could have been wrong this time around. Returned again. Captain Cook has a fair pay for their games usually. I have been playing at Captain Cooks casino for a few months now.
So far it has been a great experience. No problem with payouts. Only play what you can afford to lose. This was my favorite casino.
Please figure out how to get back in the United States. Went to your site today, still not available. I won 46 on cash splash..
Quick to respond and has sent me several emails with updates.. I hope the first agent has recovered from seeing my winnings.. Just won cdn dollars last night and withdrew it all as I spent to get it.
Online customer service was really quick to respond. This e-check method, how well does it work in regards to depositing into your account.
Won 66, dollars on mega moolah and was paid in full about 2 weeks later but my withdrawl method was echeck and they have a transfer limit a day that is why it took two weeks!!!
Customer service is fast and very helpful!! Been playing on the site for about 3 years off and on! Good place to play!!!
Safe secure fun and got my winnings fast would definitely recommend this site! J Canada. To answer most common questions:.
They awarded me points and even more when I signed up to their loyalty programme. This will then in time restore your ability to redeem your casino rewards bonus points Unfortunately we are unable to provide you with the specific criteria by which the suspension will be lifted.
I enjoy playing Captain Cooks Casino. It did take a bit to get my first pay out but it was paid in full. Customer service was very nice and helped me with any problems I had.
I will be playing more often. I have been with Captain cooks for over ten years and I always found them to be honest with good customer service and and there was never any difficulty with withdrawal.
I would not play with any other Casino. So does this site actually pay out? I won three hundred and pressed deposit instead of withdrawl. It took a week to fix that mistake.
So I now withdrew the money. Two days ago Thursday night. Before released. Casino rank:. Desktop games:. Mobile games. Casino type:. No Download , Instant Play.
Deposit methods:. Minimum deposit:. Withdrawal methods:. Cashout time:. Technology Services Trading Ltd. Casino Established:. Restricted countries.
German , English. Manual flashing:. Live chart:. Captain Cooks Preview. Games Being a mono-brand casino, Captain Cooks casino do offer a large variety of games created by Microgaming.
Software As it had been mentioned, Captain Cooks casino is powered by Microgaming. Customer Support Another advantage of Captain Cooks is its strong support service.
Betting Limits If you are eager to take advantage of Captain Cooks casino bonuses, you need to be aware of the betting limits set by the casino.
Loyalty Program at Captain Cooks At the Captain Cooks casino all players can take part in the loyalty program, which is the next part of our review.
Licenses and Certificates Our review would be incomplete without information about the Captain Cooks casino licenses.
Depositing and Withdrawing The Captain Cooks casino is an international company. How to Start Playing To start playing at Captain Cooks, you first need to decide whether you are going to play for real money or for free.
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Reviewed on This is a safe group of casinos which will always pay you if you have cash outs but I still have some remarks when it comes to casinos from this group.
The maximum number of players in this tournament is 15 and it consists of several rounds after which half of the best ranking players go to the next round and every round lasts 7 days.
When I got to the last round because I used the Rebuy option a few times I had a good score and ended the round among the top 10 with a win of euros.
But right after the tournament was over it said the tournament was canceled. I contacted their live support immediately and asked how the tournament can be canceled after one month of playing.
The operator said that sometimes Microgaming cancels the tournament if there are not enough players or if a technical error occurs but I could rest assure that all of my money would be returned to me.
He also said he would send an inquiry to Microgaming and that in the next 24 hours I would get an email with all the details why the tournament was cancelled.
My balance went back to my initial deposit amount. Then, I wisely or not!? I always have been attracted by this slot machine, I am a fan!
I lost everything and quit the casino. Captain Cooks Casino is probably one of the greatest sites to play!
Many gamblers succeeded with this bonus and withdrew interesting amounts. One day four months ago , it took me about 2 weeks to make a withdrawal at Captain Cooks Casino.
I was not worried about the situation because I have complete confidence in Captain Cooks. A few times after this small incident, I discovered that it was the payment processor fault!
The customer service at Captain Cooks Casino has all the qualities required for excellence. They are very fast and take real good care of customers.
At Captain Cooks Casino you can cash in fast all the time with all the care of their customer service. Absolutely one of the most honest places!
What should I add… a nice place to gamble, fast payouts and reliable service. What else?! Captain Cooks Casino is another casino powered solely by Microgaming software and also with a really interesting name that I decided to try out.
So I loaded their page which was a simply one and then i made my sign up after I downloaded their casino. I dislike it that I couldn't see a mobile play or instant play which would be a nice addition to this casino.
So I decided to play Thunder struck II which is a game I haven't played in quite some time, I started off with a minimum bet and as I gained more bonuses unlocking more features I started to increase my bet.
But with increasing my bet it was like my previous luck just abandoned me since I started to lose my balance after my auto spins. So I was in a doubt to change the game or lower my bet, I went with lowering my bet and I simply kept pushing onward in hope that my luck would change.
After a lot of struggle and a lot of ups and downs I almost got to the last feature in FS but that is when my luck completely abandoned me and I lost all of my balance.
Overall this is not a bad casino but it has some flaws. Another casino which is owned by the casino rewards company. They all are taking games form the Mg software.
That is the good sign of this casino and that is also the main reason I join almost all their casinos because MG is the best in business and you do not want to miss out on an opportunity like this.
This one has been established for more than 15 years now and all of their casinos do not give real money game services to US based players.
I do not understand the deal with these bonuses because I lose them all the time. I create an account here and claim the bonus and got straight to the action.
I started with game gypsy queen.